Last updated: July 6, 2026
1. Who We Are
GSR Estate Co LTD, also known as Golden Sands Real Estate, provides real estate selection, consultation and transaction support services in Pattaya, Thailand. This website helps visitors explore properties, submit enquiries, request a personal selection and contact our team.
For the purposes of this policy, “GSR Estate”, “we”, “us” and “our” refer to the company and team operating this website and responding to enquiries.
2. What Information We Collect
We may collect information that you provide directly when you submit a form, contact us through WhatsApp, request a selection, ask about a property or communicate with our team. This may include your name, phone number, WhatsApp contact, email address, preferred language, budget, desired area, property type, purchase purpose, preferred contact time and message text.
We may also process technical information related to your visit, such as IP address, browser type, device type, pages viewed, language and currency settings, referral source, approximate location derived from technical data, cookies and analytics identifiers.
3. Why We Use Your Information
We use your information to respond to enquiries, prepare property selections, arrange viewings, clarify budget and purchase goals, communicate via WhatsApp, email or phone, provide investment or ownership context, improve website functionality, protect the website from misuse and maintain internal records of client communication.
We do not use your information to make automated decisions that produce legal or similarly significant effects without human review.
4. Legal Bases and Consent
Depending on the situation, we process information because you requested our services, because it is necessary to respond to your enquiry, because we have a legitimate interest in operating and improving our business, because we need to comply with applicable obligations, or because you gave consent for a specific communication or action.
You may withdraw consent for optional communications by contacting us. This does not affect processing that happened before the withdrawal or processing that is necessary for a transaction or legal obligation.
5. Sharing Information With Third Parties
We do not sell personal data. We may share relevant information with property owners, developers, agencies, lawyers, accountants, translators, property managers, payment or administrative service providers, hosting providers, analytics providers and other partners when it is reasonably necessary to answer your request, arrange a viewing, prepare a transaction or operate the website.
We share only the information needed for the relevant purpose and expect partners to handle it responsibly.
6. International Processing
Real estate enquiries may involve communication between clients, our team and partners in different countries. Your data may be processed or accessed in Thailand and other jurisdictions where our service providers or communication tools operate.
When data is transferred or accessed internationally, we use reasonable safeguards appropriate to the service and the nature of the information.
7. Cookies, Analytics and Website Technologies
The website may use cookies, local storage and similar technologies to keep the website functional, remember language or currency preferences, support favorites and comparison features, analyze website traffic, understand which pages are useful and improve performance.
You can control cookies through your browser settings. Disabling some cookies may affect website functions such as saved preferences or interactive features.
8. WhatsApp, External Links and Third-Party Platforms
When you click WhatsApp, map, catalog, social media or external links, you may leave our website and interact with a third-party platform. Those platforms process data under their own privacy policies and terms. We are not responsible for the privacy practices of external websites or applications.
9. How Long We Keep Information
We keep enquiry and communication data for as long as needed to respond to you, provide services, maintain business records, resolve questions, protect our interests and comply with applicable obligations. If a transaction is started, some records may be kept longer because they relate to contracts, payments, accounting or legal matters.
10. Data Security
We use reasonable technical and organizational measures to protect information against unauthorized access, loss, alteration or misuse. No online transmission or storage system is completely secure, but we work to keep access limited and proportionate to business needs.
11. Your Rights and Choices
You may contact us to request access to your information, correction of inaccurate details, deletion of data where applicable, restriction of processing, withdrawal of optional consent or clarification about how your information is used.
We may need to verify your identity before fulfilling certain requests. Some information may need to be retained when required for legal, accounting, security or transaction-related reasons.
12. Children’s Privacy
Our services are intended for adults interested in real estate. We do not knowingly collect information from children. If you believe that a child has provided information to us, please contact us so we can review and delete it where appropriate.
13. Updates to This Policy
We may update this Privacy Policy when our website, services, legal requirements or business processes change. The updated version will be posted on this page with the current update date.
14. Contact
For privacy questions or requests, contact GSR Estate through WhatsApp: +66 090 997 9190.